General Forum

Re: about beocom 6000 MKI pin code

vivvers48 — Tue, 31 Jan 2012 11:44:17 GMT

Message to Oakley,

Hi Oakley,

I have the same problem that Volcanor had last year, I’ve been given a Beocom 6000 setup but two of the hands are locked and I wasn’t told the pin code.

I’m in the UK, my local dealer closed down a coupe of years ago, and Calgary’s a touch too far to visit, but I wonder whether you would be so kind as to check B&O’s ROS system and identify the pin code/s for me?

One is serial number : 106154688180217

One is serial number : 106144888179949

I very much hope you can help me.

Best wishes, Viv

Re: about beocom 6000 MKI pin code

Blackrix — Thu, 16 Jun 2011 14:11:36 GMT

The pin code is not on ROS, but is is a PIN that can be set to make sure that someone else does not register a handset to your base. Like that is ever going to happen! So in my opinion the PIN in BeoCom 6000 causes more problems than it is useful.

Anyhow, the Pin code can only be reset by Bang & Olufsen at a Service Center as far as I know, even a dealer cannot reset it. So maybe you can contact the B&O office in China?

Re: about beocom 6000 MKI pin code

Oakley — Thu, 16 Jun 2011 13:32:17 GMT

If you'd like, PM me the serial of the phone and I'll check for the pin code on B&O's ROS system.

It blows my mind how some dealers can be soooo unhelpfull. You come down to our store in Calgary and you'll get a cup of NESPRESSO to help you ease the "wait time" as I fill out the service claim forms and send the item out for repair. That's the level of service and customer appreciation that we have here for our clients.

... then again... some care and some don't.

Re: about beocom 6000 MKI pin code

volcanor — Fri, 03 Jun 2011 23:10:43 GMT

B&O refuse to help cuz i am in China now. Local dealer said they won't even check the problem cuz it is US version.

Re: about beocom 6000 MKI pin code

Søren Mexico — Fri, 03 Jun 2011 21:09:04 GMT

If your friend changed the code, B&O will have to change a chip or something like that, but if he did not change it it should be 0000.

about beocom 6000 MKI pin code

volcanor — Thu, 02 Jun 2011 20:27:17 GMT

my friend send a beocom 6000 MKI set to me but he forget the pin code for registering the handset to the pyramid base. Anyone can help reset it ?