https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/303446.aspxThu, 02 Dec 2010 14:08:00 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303446Carl Sheerman0https://archivedforum.beoworld.org:443/forums/thread/303446.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303446It starts with 21 so i sent him the correct one. Thanks for the help guys. </p></p>Carl<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303442.aspxThu, 02 Dec 2010 13:53:23 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:3034429 LEE0https://archivedforum.beoworld.org:443/forums/thread/303442.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303442<p>The Serial Number of your Mk3 will start with 20, 21 or possibly (if it&#39;s been stood around at Struer!) 22 - for guidance <img src="http://forum.beoworld.org/emoticons/01.gif" alt="Smile" /></p> <p>Lee</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303440.aspxThu, 02 Dec 2010 13:36:27 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303440Carl Sheerman0https://archivedforum.beoworld.org:443/forums/thread/303440.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303440I&#39;m not sure but he is going to get back to me with a quote for the software update so I will ask him then just out of curiosityI am pretty sure your correct though<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303429.aspxThu, 02 Dec 2010 12:07:04 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303429LC0https://archivedforum.beoworld.org:443/forums/thread/303429.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303429<p>maybe he just wants to see if it is still under guarantee or if the sw has been updated before..... its easier than asking the customer sometimes</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303200.aspxTue, 30 Nov 2010 19:38:45 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303200Carl Sheerman0https://archivedforum.beoworld.org:443/forums/thread/303200.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303200<p>Then it seems i have sent him the correct serial number &nbsp;as it is 8 digits long. &nbsp;not sure what he wants it for?</p> <p>Thank you very much for your help</p> <p>Regards</p> <p>Carl Sheerman</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303199.aspxTue, 30 Nov 2010 19:33:42 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303199..........0https://archivedforum.beoworld.org:443/forums/thread/303199.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303199<p>The software will be updated using the service tool. You will need access to the rear of the TV for this so it will have to come off anyway. </p> <p>I can&#39;t see why he requires the s/n because it should be selected from the software on the engineers laptop.</p> <p>Having said that, the serial number will be 8 digits long (iirc) and can definitely be found under monitor settings in the service menu (again, &#39;iirc&#39; - It&#39;s been a while... :) )</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303197.aspxTue, 30 Nov 2010 19:25:53 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303197Carl Sheerman0https://archivedforum.beoworld.org:443/forums/thread/303197.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303197<p>It just says monitor, Tv Tuner and DVD in the service menu. &nbsp;The monitor information has a serial number, is that the one the engineer is after?</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303190.aspxTue, 30 Nov 2010 18:34:31 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303190Vienna0https://archivedforum.beoworld.org:443/forums/thread/303190.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303190<p>In the (customer) service menue ...</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/303189.aspxTue, 30 Nov 2010 18:24:18 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:303189Carl Sheerman0https://archivedforum.beoworld.org:443/forums/thread/303189.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=303189<p>I am about to get my Mk 3 7 40 inch updated with the latest software and he has asked for the serial number of the TV however i have a close wall bracket and therfore cannot see the back of the TV. &nbsp;Is there any way i can find out this in some service menu somewhere. &nbsp;Thanks in advance.</p> <p>Regards</p> <p>Carl</p><div style="clear:both;"></div>