General Forum

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Hiort — Tue, 02 Aug 2011 04:01:13 GMT

Bumping my old thread up, for information.

As I have told in this thread, I had my BV10 retrofitted to fix heat related noices form the cabinet.

The retrofit helped a lot, but there are still sporadic "cracks" or "click" noices from the cabinet especially during the first two hours of viewing.

My dealer has been very helpful in finding solutions and driving the case towards Struer.

My dealer says he have sold a lot of BV10s but no other customer have reported any problems like that.

Struer have said that they have one other customer case where they have not been able to cure the problem with the retrofit that was made on my set. They now say that they will have a solution for me within 3-4 weeks.

If that does not cure the problem, my set will be replaced under warranty.

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Hiort — Tue, 16 Nov 2010 16:39:30 GMT

Awesome. My dealer have confirmed that my BV10 shall be fixed. I´m waiting the technician to call to make an appointment.

In one of the posts above, something more techy is described, rather than this "foam tape".

Wonder how they will fix my TV

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Weebyx — Mon, 15 Nov 2010 15:47:11 GMT

Had my tv fixed today :)

Two technicians and 1 hour, at my home.

1-2-3 look, it is a panasonic(after the removal of the B&O frame :) All it was about was mounting this...

On the panasonic screen, and the B&O frame, and i havent heart a crack since this morning :)

/Weebyx

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Schmedegaard — Wed, 03 Nov 2010 16:20:04 GMT

I'm also curious about the antireflekting screen... If it's replaseble...:-)

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Hiort — Wed, 03 Nov 2010 11:59:49 GMT

BeoGreg:

Hi,

One technician did it at home.

First, unscrew the anti reflect screen (4 screws) and take it off.

Second, unscrew the Samsung screen (yes you can read the brand on it).

Fird, screw the "special aluminium plate" on the holes waiting for it and glue two "special processors plastic squares".

Four, put everything back (be carefull with dust or finger prints under screen) and be surprised how cool the back of your BV10 now is !

It was quick and easy.

Cheers,

Gregory

Thanks Gregory,

Slightly off topic, but since you mentioned removing the screen above: Is it possible to add "anti reflect" afterwards? I ordered mine without anti reflect screen and I regret that a bit now.

/Claes

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

BeoGreg — Wed, 03 Nov 2010 10:23:14 GMT

Hiort:

Did the dealer install this aluminium plate on your existing set? Did they have to take the TV to a repair shop to do it?

/Claes

Hi,

One technician did it at home.

First, unscrew the anti reflect screen (4 screws) and take it off.

Second, unscrew the Samsung screen (yes you can read the brand on it).

Fird, screw the "special aluminium plate" on the holes waiting for it and glue two "special processors plastic squares".

Four, put everything back (be carefull with dust or finger prints under screen) and be surprised how cool the back of your BV10 now is !

It was quick and easy.

Cheers,

Gregory

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Hiort — Wed, 03 Nov 2010 09:08:12 GMT

BeoGreg:

On the two BV 10 I had, a small cracking noise appeared and disappeared depending on the SW version update (build 127 was without craking noise, build 126 was with it).

I now have build 153 plus the extra anti-cracking noise aluminium plate (serious !) installed on the back of the screen.

I now only hear a crack once in a while, like on every TV, my MX or Avant did a wee crack sometimes...

Cheers,

Gregory

Thanks Gregory,

Did the dealer install this aluminium plate on your existing set? Did they have to take the TV to a repair shop to do it?

/Claes

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

BeoGreg — Tue, 02 Nov 2010 13:11:34 GMT

Peter Pan:

I own 2 versions of BeoVision 7-40 " first Mk II and now Mk. III and
never the "cracking" problem. YOU should have bought the flagship.
B&O factory in Czech "Koprivnice" haven't good Danish glue. ;-)

Well, on the back of my BV 10-40 there's a sticker that says : Country of Origin Denmark.

The glue must be danish then !

BTW, I don't know if BV7 is B & O "flagship", but I know It certainly also has a lot of issues.

On the two BV 10 I had, a small cracking noise appeared and disappeared depending on the SW version update (build 127 was without craking noise, build 126 was with it).

I now have build 153 plus the extra anti-cracking noise aluminium plate (serious !) installed on the back of the screen.

I now only hear a crack once in a while, like on every TV, my MX or Avant did a wee crack sometimes...

Cheers,

Gregory

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Schmedegaard — Tue, 02 Nov 2010 09:23:37 GMT

I never had this problem

But glad that your local Bang & Olufsen store is taking care of it.

Great with good service.

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Hiort — Tue, 02 Nov 2010 09:13:38 GMT

Thanks everyone. Very valuable input.

My dealer have said that they will investigate, and have the local B&O repair shop to visit me.

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Dude1 — Tue, 02 Nov 2010 08:55:52 GMT

Looks like the emphasis on the revised quality controls are paying dividends!

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Weebyx — Tue, 02 Nov 2010 07:53:44 GMT

antspants13:
I get it occasionally on my beovision 4, 50" too :((

Just talked to my local dealer, and it is a known issue, i also experience it with my BV4-50", and there is some strips/tape thingy available to the delaers as fix, and i have just told my dealer to get it and install it in my tv, and it is all payed for by B&O :)

Contact you dealer, it is unacceptable with that cracking noise.

/Weebyx

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Dave — Tue, 02 Nov 2010 03:59:32 GMT

Peter Pan:

Hiort

I own 2 versions of BeoVision 7-40 " first Mk II and now Mk. III and
never the "cracking" problem. YOU should have bought the flagship.
B&O factory in Czech "Koprivnice" haven't good Danish glue. ;-)

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

Peter Pan — Tue, 02 Nov 2010 02:35:47 GMT

Hiort

I own 2 versions of BeoVision 7-40 " first Mk II and now Mk. III and
never the "cracking" problem. YOU should have bought the flagship.
B&O factory in Czech "Koprivnice" haven't good Danish glue. ;-)

Re: Annoying "Crack" noice from the Beovision 10-40 cabinet?

antspants13 — Mon, 01 Nov 2010 20:36:36 GMT

I get it occasionally on my beovision 4, 50" too :((