https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/279480.aspxSun, 06 Jun 2010 17:35:38 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:279480valve10https://archivedforum.beoworld.org:443/forums/thread/279480.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=279480<p>I rang B&amp;O in Montpellier and could not get any reaction out of them. A neighbour who has keys for the house rang Montpellier gave them his telephone number as I had to go home. Two weeks later no news the neighbour rings again to be told its your problem ring your insurance company! I was furious and in Dublin. I rang head office Denmark, they were good but in the end it took over 3 months for them to get an answer from head office in France. The feed back was &quot;the speakers had been on the wall for a whole year and if they had not been fixed properly they would have fallen down soon after they were fitted&quot; They went on to say that i should have seen them getting loose.</p> <p>I am very disappointed with the whole saga, at no point was the wrong screws for the job addressed. by comparison I use two 20mm x4 to attach plastic rj11 telephone sockets to wooden skirting. I used two 80mmx 6 to rehang a new set of 4000s .</p> <p>Bottom line;I will never buy B&amp;O products in France, I will buy them in Dublin where I have all ways got great service</p><div style="clear:both;"></div>