General Forum

Re: Beosound 3200 broken down

joeyboygolf — Thu, 15 Apr 2010 12:49:52 GMT

Try

Unit 4 55 King Street
Manchester
Lancashire
M2 4LQ
United Kingdom
Tel: 0161-8326159
Fax:

They are members of this forum

Re: Beosound 3200 broken down

DanB — Thu, 15 Apr 2010 08:10:07 GMT

Near Manchester UK. Think I will pick the unit up and try a different store.

Re: Beosound 3200 broken down

joeyboygolf — Thu, 15 Apr 2010 07:41:34 GMT

Through the dealer if they have an in house department or yellow pages if they use a third party contractor.

Where are you?

Re: Beosound 3200 broken down

DanB — Thu, 15 Apr 2010 07:34:16 GMT

Not sure - I had to chase after dropping off the unit a week before and the salesman said an engineer was in later and would call back. They called back with this vague price later - (inc VAT, labour?). No mention of an upgrade so unlikely to be part of a salesmans bluff. Do you know where I get access to a qualified service person?

Re: Beosound 3200 broken down

joeyboygolf — Thu, 15 Apr 2010 06:28:48 GMT

That sounds like a lot of money.

Was this response as a result of a quotation from their service department or just a "salesmans bluff" to get you to replace the 3200?

If it were mine, I would pay for a report from qualified service people. It may cost an hour labour time but at least it should be accurate and will give you a much better idea of what will need to be replaced and the likely cost. You can then make a decision and give us a better idea.

Re: Beosound 3200 broken down

DanB — Thu, 15 Apr 2010 05:42:45 GMT

UK Pounds

Re: Beosound 3200 broken down

joeyboygolf — Thu, 15 Apr 2010 05:41:00 GMT

Take it to another dealer. The "computer has broken" is not a sensible reason to give.

You have not helped yourself either!

We don't know where you are so "it will cost 300 to 400 to replace" does not mean a lot. Is that UK Pounds, Danish Kroner, US dollars or Yen or what???

Beosound 3200 broken down

DanB — Thu, 15 Apr 2010 04:35:13 GMT

My Beosound 3200 has seized up and will not even switch on. The green light is on but the doors do not open and, if I open them manually, none of the buttons work. There was no event which would have cause this - not dropped or excessive temperatures. I took it to my local b&o store and they said the computer has broken and will cost 300 to 400 to replace. It is only 5 years old. Has anything similar happened to your 3200 and if so how was it resolved? Any suggestions for how to resolve? Thanks in advance.