General Forum

Re: User Guides?

Peter — Fri, 30 Oct 2009 11:53:45 GMT

The reason that 'it is as it is' is because of the requirement to be a silver or gold member and because it takes ages to manually connect each manual to a product, let alone do it twice!

The reason some manuals are included in multi product manuals is because that is how B&O made them! The speakers are a classic example with a couple of manuals dedicated to various ranges.

On the making it difficult to download, clearly this is not the case as the majority of manuals for sale on eBay have been taken from here. I now do add some security to make life a bit more difficult but I dare say this just slows the thieves down. Quite why the Beogram 3000 Acoustical is always listed on eBay is beyond me. I only know of a couple of these and both owners are Gold members!!

Re: User Guides?

lausvi — Fri, 30 Oct 2009 09:18:41 GMT

tournedos:

Probably there is a reason for this as well, so I'm not really complaining here

Neither am I, just a suggestion.

Re: User Guides?

tournedos — Fri, 30 Oct 2009 07:19:43 GMT

I believe the reason behind the complication (and the drop down menus) is to make it more difficult to download everything automatically...

What annoys me more is that in some manual sections, there are long lists of products that actually don't have a single document available. Sometimes the real info is in combined in some other product manual, but the empty entries make it a chore to find where. Probably there is a reason for this as well, so I'm not really complaining here

Re: User Guides?

lausvi — Fri, 30 Oct 2009 06:01:41 GMT

It would be easier if all product pages had a link to the manuals available for the model. As there are now "Related Products" and "Related Articles" there could be a "Related manuals" section. If the list of available manuals would be shown on the product page, it would help the ones considering of joining as a silver/golden member as they would see that the manual they look for is available. Now they must first ask on the forum if the manual is there.

Re: User Guides?

Peter — Fri, 30 Oct 2009 05:27:26 GMT

What would make it easier? Do you think a link in each product page? At present, you can choose to navigate in the products or in the manuals. I confess that some products are tricky to find but that will be my odd filing systems!

Re: User Guides?

Piaf — Fri, 30 Oct 2009 03:04:10 GMT

I must admit, our site is not easy to navigate on this point, however with your clear instructions, I found it. Thank you. Jeff

Re: User Guides?

hebo — Fri, 30 Oct 2009 01:14:10 GMT

Hi Jeff,

Just go to the Main site (in the grey headline)

and then choose Products (in the yellow headline)

and there it is at the bottom of the page

User Guides?

Piaf — Fri, 30 Oct 2009 00:23:12 GMT

I know I must be overlooking something, however I can not find the link to User’s Guides for download. Where is it?

Jeff