https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/234625.aspxSat, 24 Oct 2009 04:59:52 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:234625JC0https://archivedforum.beoworld.org:443/forums/thread/234625.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=234625<p>I believe it is a special tool, only supplied to the service centres and stores that carry out the task.</p> <p>&nbsp; Jonnie</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/234612.aspxSat, 24 Oct 2009 02:40:48 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:234612root0https://archivedforum.beoworld.org:443/forums/thread/234612.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=234612<p>I just read all the threads regarding weak battery on beocom 2.</p> <p>all I know now is that this is an &quot;engineer/service center job&quot; </p> <p>someone wrote that it is very difficult and the whole phone has to be replaced, <br />another one means that its done in a few minutes in most b&amp;o stores.</p> <p>This is rather confusing. Also there is no service manual available for this phone.</p> <p>So I tried myself, removed the bottom plate held by 2 T6 screws.</p> <p>There is black plastic part wich holds the battery I assume, but I don&#39;t know how to get that part out of the phone??</p><div style="clear:both;"></div>