General Forum

Re: Beosound 2 problems

Brian Morris — Thu, 12 Jul 2007 16:40:20 GMT

Peter, You are a star of the old order and wish this planet of ours had more like you. As soon as my mine is sorted I'll pop yours back in post via RM SD. I have your address and phone number. Again, I cannot thank you enough. My very best wishes, Brian

Re: Beosound 2 problems

Peter — Mon, 09 Jul 2007 16:48:35 GMT

Keep it as long as you like! I have another paperweight!

Re: Beosound 2 problems

Brian Morris — Mon, 09 Jul 2007 16:00:35 GMT

Hi Peter, Your BS2 arrived on Saturday, many thanks. Placed it onto the docking station with your SD card in it, no problems, exchanged your card for one of mine, again no problems with your BS2. Inserted your card into my BS2 and, well i guess you know what happened So, I've now counted out the docking station and my cardsas the problem so I guess it's a trip to B&O Chichester and they can send my BS2 to their Tech Dept. I know it is a bit of a cheek considering your kindness and help, would you mind if I kept your BS2 for a week or so while mine goes to B&O's Tech Dept? If not, is not a problem and would send back via SD. Again, many thanks for all your help, Brian

Re: Beosound 2 problems

Brian Morris — Tue, 03 Jul 2007 13:37:09 GMT

The BS2 is perfect as I have proven that the docking station is not at fault. Once i have received your BS2 and can determine whether my cards are faulty (which am sure it cannot be, in fact one 1GB was recently replaced by SanDisk) or that it is my own BS2. Again, many thanks for all your valuable help, am grateful for all.

Cheers (Hic),

Brian

Re: Beosound 2 problems

Peter — Tue, 03 Jul 2007 00:48:57 GMT

Yes! I am on call today but will pack it up tonight and send it to you. I take it the BS2 alone will suffice? Saves on packaging!

Re: Beosound 2 problems

Brian Morris — Mon, 02 Jul 2007 17:36:45 GMT

Hi Peter,

Did you get my PM? Was looking at the PM this evening and it appears as if I sent it to myself Let me know.

Cheers (Hic), brian

Re: Beosound 2 problems

Peter — Fri, 22 Jun 2007 14:59:45 GMT

I have been here! They replaced my BS2 eventually! However it did exactly the same later on and I think I had a dud SD card. Stopped using it and not had problems since. (Well not till I used a Mac, but that is another story!) Would you like to try my BS2 - I use it as a paperweight! PM me your address and I will send it down.

Re: Beosound 2 problems

Brian Morris — Fri, 22 Jun 2007 13:04:35 GMT

Already been to my B&O dealer before coming to this site. My docking station works fine with their BeoSound 2 and mine has the same problems when on their docking station. One of my cards were reformatted by them, all appeared to work fine until music was copied via BeoPlayer and also Windows MediaPlayer (ver. 11) then WHOOOOSH! Back comes the annoying problem. Even tried a fresh SD Card but to no avail. Seems no one has a solution so my local B&O dealer has passed the problem onto their tech guys to see if they know of a solution. In the meantime I'll carry on recharging with the phones plugged in and in play mode. Many thanks for all your help

Re: Beosound 2 problems

Peter — Thu, 21 Jun 2007 03:26:57 GMT

Go and see your dealer and get him to format one of your cards. See if that works. Also see if you can use your BS2 on his docking station.

Re: Beosound 2 problems

Stars — Thu, 21 Jun 2007 01:50:42 GMT

Hi Brian,

I would suggest to put your BS2 on the docking station again. When you've done this and the amber light is showing on the docking station, hold down the GO button for a few seconds. This is usually done to inform the BS2 whether you just want to charge it, or whether you want to charge it and recieve music files from a PC via USB.

Also try resetting your BS2 by taking it off the charger, holding the Volume Up and Volume Down button together. The hold down the GO button for a few seconds.

Re: Beosound 2 problems

Brian Morris — Wed, 20 Jun 2007 16:53:42 GMT

Hi Peter, When placing the BeoSound 2 on my docking station (without phones connected) and is plugged into my laptop I get an amber light followed by one beep then two beeps then a flash of amber again with indicates it is trying to reset itself. This continues until BeoSound 2 is removed from the docking station. Plug phones in, in play mode and replace on docking station then it is recognised.

The brand of cards am using are all genuine Sandisk (128MB, 2 x 256MB and 1GB).

When BeoPlayer is up and running all appears normal, copies music (in wma format) yet cannot use BeoPlayer to reformat any disks. Also, if disks are empty then "config/setup" mode shows "BeoSound 2" as the Portable Device yet when disks have music in them it indicates that now is a portable drive.

My BeoSound 2 was purchased in 2003 from the B&O dealer in Chichester.

Up until about 4 weeks ago everything worked as normal, had no problems, all disks functioned normally as did the BeoSound 2! Nothing has been altered, change, configured. Just one day placed it on the docking station for a recharged and noticed the amber light flash, the beeps were heard then the amber light flashed again.

Hope this info helps, Cheers (Hic), Brian

Re: Beosound 2 problems

Stars — Tue, 19 Jun 2007 15:11:42 GMT

Hi Brian, I think I might be able to help you, but I have a few questions to ask first:

When your BS2 is placed on its docking station, while your computer is switched on and the USB cable is attached, what colour is the LED on the docking station? And is that light fixed, or winking every second?
What brand of SD card are you using, and what size?
Is your BS2 shown in the dropdown toolbar at the top of the screen while trying to copy music on BeoPlayer - in either N.Music or PC CD mode?
What kind of files are you trying to copy onto your BS2 - WMA, MP3, MP4 etc?
When did you purchase your BS2, and was it from a B&O dealer?
Have you ever been able to transfer music onto one of your SD cards via BeoPlayer and have it working on your BS2?

That should do for now! Hopefully your answers will help me see where your problem is.

Re: Beosound 2 problems

Brian Morris — Tue, 19 Jun 2007 14:47:53 GMT

Hi Peter! Woe is me as I drown in a bucket of tears [:'(] I reformatted my SD cards and all did appear to be OK but once, using Beoplayer, I copied music to the cards the problem came back. So it seems I am back to square one. While the cards are empty everything works fine in as much as the BeoSound is recognised while on the docking station by my system but as soon as I copy any music to the cards then problem comes back! Back to the barbers cos scratching my head is more painful than getting a hair cut But thanks again for the help. Brian

Re: Beosound 2 problems

Peter — Sat, 16 Jun 2007 07:45:18 GMT

Delighted to have helped so easily!

Re: Beosound 2 problems

Brian Morris — Sat, 16 Jun 2007 07:38:02 GMT

Many thanks Peter for the advice. Did what you suggested and all appears to be working solid now. Also, did notice one other fault which your solution seemed to have rectified in that before my Beosound 2 appeared to be stuck in iTune mode and using the keypad could not get out of it and back to Beoplayer mode. After following your advice was able to switch back to Beoplayer mode. All is singing and dancoing now so a big THANKS again. Shall be considering upgrading my membership after such a quick reponse and getting the solution to my problem. Cheers (Hic), Brian