General Forum

Re: BEO4 replacement rubber keypad

jbrown77 — Mon, 25 May 2009 13:19:38 GMT

I had a new Beo4 in February and the same happened. The GO and the down arrow keys wore off in a couple of weeks. The dealer replaced the keypad and the same happened in a matter of days.

My dealer has sent a picture to B&O and is waiting a reply.

I will let you know the outcome

Re: BEO4 replacement rubber keypad

beolife — Sun, 12 Apr 2009 10:50:54 GMT

Maybe the FREE replacements are the dodgy batch & they thought this would be a good way to get rid of them

Re: BEO4 replacement rubber keypad

Puncher — Sun, 12 Apr 2009 09:17:27 GMT

Aren't they also offering a free replacement keypad at the moment as a promotion?

Re: BEO4 replacement rubber keypad

Jerryatrick — Sun, 12 Apr 2009 08:56:19 GMT

The point of sale is where you direct your complaint. Don't be fobbed off & let us know how you get on.

John

Re: BEO4 replacement rubber keypad

KingOfSnake — Sun, 12 Apr 2009 06:25:01 GMT

Hi, yes of course, the shop can take up the quality control issue with B&O -I was watching a TV program recently about the rigorous testing Nokia handsets go through - 1,000,000 key presses, tumble tests, frozen to -20 degrees, heated to +40 degrees etc. You might have expected if you have got the nerve to sell a £175 remote control then it should be subjected to the three week Sensotronic test - and pass - at the very least. Must be a faulty batch.

Re: BEO4 replacement rubber keypad

Nickyg63 — Sun, 12 Apr 2009 04:32:36 GMT

I would the whole reason you replaced them is you want them looking better!

Re: BEO4 replacement rubber keypad

birgerbum — Sun, 12 Apr 2009 04:24:25 GMT

YES INDEED.

regards

jan

BEO4 replacement rubber keypad

Anonymous — Sun, 12 Apr 2009 04:22:31 GMT

I purchased 3 replacement rubber keypads for my BEO4 about 3 weeks ago from the B&O shop in Beaconsfield, Bucks. the problem is that the GO and DTV have started to rub off, the previous keypads had lasted 4 years before the lettering stared to fade, but these all 3 replacement have gone, its like the lettering transfers are starting to peel.

Should I contact the shop for replacements.

Jon