https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/17679.aspxTue, 29 May 2007 13:04:33 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:17679Keith Saunders0https://archivedforum.beoworld.org:443/forums/thread/17679.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=17679I agree with Graham, get the dealer to replace it even if it is not under warranty, you should not have those problems with&nbsp;a deteriorated&nbsp;surface.<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/17665.aspxTue, 29 May 2007 11:45:20 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:17665joeyboygolf0https://archivedforum.beoworld.org:443/forums/thread/17665.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=17665<p>Polishing the base will be futile. The aluminium has been anodised and will be impossible to restore to it&#39;s original condition by polishing, in fact it will probably make the situation worse as it will remove even more of the anodised layer.</p><p>Is the unit still under warranty? If yes then you should insist that the base is replaced by the dealer.</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/17664.aspxTue, 29 May 2007 11:39:36 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:17664Synergy0https://archivedforum.beoworld.org:443/forums/thread/17664.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=17664Hmm...the surface treatment right at the base has deteriorated.The edges became roughened and&nbsp; matte in places,just like the metal in it&#39;s natural state,if you look at the inside.We were told that it would be repolished.When it came back the standard of workmanship looked very amateur.A month or so later,the original problem&nbsp; &nbsp;has started to reappeared.Now the dealer says the complete base was replaced and they will come over to polish it up [again??] The unit just sits on a wooden chest.We have been told two different stories and want to sort it once and for all.<div><div>Just wondered if anyone has experienced this and where we stand legally.</div><div>Thanks.</div><div><br class="khtml-block-placeholder" /></div><div><br class="khtml-block-placeholder" /></div></div><div style="clear:both;"></div>