General Forum

Re: off topic: phillips pronto

Seanie_230 — Thu, 15 Jan 2009 10:03:32 GMT

I was told itremoves the need for scart on ther Puc unit

Re: off topic: phillips pronto

Keith Saunders — Thu, 15 Jan 2009 09:56:36 GMT

Apparently it provides fixes related to DVB-HD.

The next formal software update is not due until March

Re: off topic: phillips pronto

Seanie_230 — Thu, 15 Jan 2009 08:54:27 GMT

BUMP - Anyone 5.04 fixes?

Re: off topic: phillips pronto

Seanie_230 — Wed, 14 Jan 2009 07:51:05 GMT

hi there spoke to my dealer today and have been told there was a new SW version yesterday that will update the BV7 so it does not need a scart lead connected at the same time as the HDMI (unless you use link room).

This should fix a few of the sync problems im told

does anyone have the text from beowise?

Thanks

Re: off topic: phillips pronto

TripEnglish — Sun, 11 Jan 2009 09:34:56 GMT

Also ask them to check the power settings on you STB. I'm sorry to hear that you dealer has been less than excited to help you get your system working.

Re: off topic: phillips pronto

Seanie_230 — Sun, 11 Jan 2009 09:16:40 GMT

i already have 5.02 on my TV so maybe its just the PUC table that might be damadged

i will ask them to come and flash it.

Re: off topic: phillips pronto

Keith Saunders — Sun, 11 Jan 2009 07:52:40 GMT

The latest software version is 5.04

I understand that Beovision software version 4.24a fixes the following PUC related issues:-

STB-C sends digits too fast, HDR records wrong channel
Product does not start up when Sony STB is connected
Inverted colours and flashing picture after pressing ‘FORMAT’ + ‘GO’ only seen with very few STB-C’s and a few BeoSystem 3

Version 5.02 fixes the following PUC related issues:-

Intermittent loss of the PUC Table

So, if you get your dealer to update your Beovision 7 software to the latest revision AND reload the PUC and review the situation after those actions have been done.

Re: off topic: phillips pronto

Seanie_230 — Sun, 11 Jan 2009 07:03:34 GMT

oh who has a list of the fixes in software after 5.02 anyone??

Re: off topic: phillips pronto

meandmyshadow — Sun, 11 Jan 2009 06:54:18 GMT

In addition to Keiths suggestion have the TV's software updated at the same time, because they have identified some STB issues and resolved them in the latest release. Sorry but i do not know what that release is but your dealer will.

Re: off topic: phillips pronto

Keith Saunders — Sun, 11 Jan 2009 06:04:33 GMT

The Beovision 7 Mark III has a PUC which means the STB (Set Top Box) Infra Red control information is loaded into it by your dealer using a software tool. The data is held in an NVRAM (Non Volatile Ramdom Access Memory) but this memory can fail and/or data previously load may have been corrupt.

So, assuming you are not a technical person and have no means of testing the Infra-Red signal coming from the IR transmitter, then I would suggest as a first step you get your dealer to reload the PUC with your STB requirements and test again. This update is done using a laptop PC and takes just a few minutes.

Re: off topic: phillips pronto

Seanie_230 — Sun, 11 Jan 2009 05:45:17 GMT

i do agree with you tbh but i dont know what to do now, what puc sw do you all have?

Re: off topic: phillips pronto

Keith Saunders — Sun, 11 Jan 2009 05:41:21 GMT

You clearly have a problem with your system and the fact that you feel you are the only one with the problem does not mean that there is no fault.

As stated by many others, your configuration should work perfectly and I suggest we investigate the problem in further depth and get the dealer to resolve it for you rather than using the Pronto solution.

Re: off topic: phillips pronto

Seanie_230 — Sun, 11 Jan 2009 05:35:25 GMT

meandmyshadow:
The second issue is related to the PUC software switching off the STB when it shouldn't and that has been resolved in the latest SW release (no idea of the the actual number - sorry, but you could ask your dealer).
Put simply the Sky box should switch on without a problem if all the elements are set-up correctly.

hi there is this a puc update or a tv update as i have software 5.02 for the TV and if you can confirm some numbers ill look at mine???

Thanks

i need info to give to my dealer

Re: off topic: phillips pronto

Seanie_230 — Sun, 11 Jan 2009 05:33:45 GMT

hello all

thanks for the replies

well i have the standby option off it always has been.

also

last night when i came home i pressed V.MEM and my tv came on but no sky hd box switch on (power manadgment set to off at source change) i pressed Go 1 + 1 but nothing

i looked at the sky box while pressing buttons on the beo4 and it only flashes red for a responce when using up down left or right

once on it works noramlly

i had the power manadgment set to always on and it woudl not respond to the other buttons until i pressed a number first.

I had a pronto years ago and i think i might get one and bypass the PUC as since i have had this TV all i have had is problems with it, firstly 4.24 tc crashes for months and had to prove to B&o that it was broken as the usual responce is no one else has this problems

and i fear it may be harder this time as its only myself who seems to have this problem.

Re: off topic: phillips pronto

meandmyshadow — Sun, 11 Jan 2009 04:43:47 GMT

The problems with the Sky box switch on could be one of two issues. Firstly it could be a set-up problem, for instance if you have set your BV7 to never switch off your STB but the Sky box has it's power save mode on, then itwill switch itself to standby and the BV7 does not know to turn it on because it thinks it is already on. In this instance change you STB setting to switch off at standby and you should not see the problem again. The second issue is related to the PUC software switching off the STB when it shouldn't and that has been resolved in the latest SW release (no idea of the the actual number - sorry, but you could ask your dealer).

Put simply the Sky box should switch on without a problem if all the elements are set-up correctly.