https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/173187.aspxFri, 09 Jan 2009 01:44:05 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:173187wyysass0https://archivedforum.beoworld.org:443/forums/thread/173187.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=173187<p>Trip,</p><p>Thanks for the reply.</p><p>I was being rather insistent with regard to bringing in my Beosystem for the update.&nbsp; My local B&amp;O store was being rather resistant to the idea.&nbsp; They told me they needed a monitor and remote eye to connect to the system.&nbsp; I offered to bring in my computer monitor and a remote eye.&nbsp; They then balked and said they would get back to me.&nbsp; I was hoping to bypass them altogether as my frustration with them is quite high and straight answers are scarce.&nbsp; If only I were a friend of a dealer......</p><p>BTW.&nbsp; What shop is yours?</p><p>____________________________</p><p>Beosystem 1, Beovision 4, Beovision MX 5000, Beocord VX 5000, Beosound 9000, Beolab Penta, Beolab 4500, Beolab 4000, Beolab 3500, Beolab 3000, Beo4, Beolink 7000, Beolink 5000, Beolink 1000, Beoport, 3 Beocom 6000&#39;s, Beocom 2400, Beocom 2000 <br /></p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/173182.aspxThu, 08 Jan 2009 23:12:59 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:173182TripEnglish0https://archivedforum.beoworld.org:443/forums/thread/173182.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=173182<p>The dealer is likely charging for labor. We usually offer complimentary software updates within the warranty period and then at an hourly rate subsequently. The cost you were quoted seems a bit on the high side, but it could also depend on your distance to the dealer.</p><p>I would bet that if you took your BeoSystem 1 in to the shop they would update it for free. Takes about 10 minutes. </p><p>The software tool, however, is only available to dealers or (looks left and right) friends of dealers. &nbsp;</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/173170.aspxThu, 08 Jan 2009 21:31:41 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:173170wyysass0https://archivedforum.beoworld.org:443/forums/thread/173170.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=173170I have a beosystem 1 with 4.7f ccdb.&nbsp; I just purchased Directv and a Sony BluRay.&nbsp; I would like to update the database to control these items.&nbsp; My local dealer states that this can only be done at my home, by them, and that it will cost $280 (the same price as my BluRay).&nbsp; This does not seem reasonable to me.&nbsp; The software has had at least 4 revisions (the latest is 4.7j or higher) since this $5000 system integrator was purchased.&nbsp; So, this means that the total cost is somewere north of $6k.&nbsp; I just want something that controls my plasma with my Beo4.&nbsp; Does anyone know if I can obtain the update and install it myself?&nbsp; Any suggestions would be appreciated<br /><div style="clear:both;"></div>