General Forum

Re: B&O stops MP3 player and mobile phones...

gorissek — Wed, 19 Nov 2008 14:23:15 GMT

I got a new one today and they were very kind about it all. Strangely, I think it's one of the older models, because it came with a 128MB SD card and a pouch for the A8's, whereas the broken one just came with a black bag with B&O's logo and a neck strap. Anyway, I'm not complaining, as long as it's new and nothing is hanging out. But I now have another problem - it doesn't work with my MacBook Pro. Here is the detailed description, so if someone can help - please do : )

Re: B&O stops MP3 player and mobile phones...

PhilLondon — Tue, 18 Nov 2008 08:04:45 GMT

If you receive something dead on arrival, it must be replaced.

Re: B&O stops MP3 player and mobile phones...

gorissek — Tue, 18 Nov 2008 08:01:36 GMT

So I got my new BeoSound 2 on friday and when I took it out of the box the plastic part which connects to the dock was somehow broken - it was hanging out on one side. So I took it right back to my dealer. I called them today and he said there seems to be a part missing or is broken and that they will order it and fix it. What I'm thinking is, taking into account that it's brand new ( I just took it out of the box, saw the broken piece and took it right back, that's it ) that I deserve a new one and not the fixed one, since this was not my mistake. Am I right in thinking or am I asking too much? Any consumer laws about this maybe : ) ?

Re: B&O stops MP3 player and mobile phones...

BeoIce — Mon, 27 Oct 2008 09:21:02 GMT

I would give the metal parts of the BS2 to someone who ist working with metal. They can polish it like new. Years ago I gave an aluminium shifting knob full of scratches to a friend of my parents, who makes metal parts for the car industry and he polished it like new. I would like to say, it was better than new.

Regards

Martin

Re: B&O stops MP3 player and mobile phones...

Stars — Mon, 27 Oct 2008 08:44:07 GMT

Hi Karel,

May I ask how much you paid for the replacement aluminium covers?

Re: B&O stops MP3 player and mobile phones...

Dave — Mon, 27 Oct 2008 08:28:35 GMT

BeoSound 2 has become one of favourite pieces!

Re: B&O stops MP3 player and mobile phones...

archie — Mon, 27 Oct 2008 05:17:59 GMT

I use a product for clean aluminium whith a coton ( i found this in a supermarket with all cleaner products) and its' very good.

But you must pass many time to rub in circle.

Re: B&O stops MP3 player and mobile phones...

Karel Uyttendaele — Mon, 27 Oct 2008 04:58:08 GMT

Your dealer can order a steel shell replacement of your BS2. And you don't have to be engineer to replace it :-) I've done it with mine.

Karel.

Re: B&O stops MP3 player and mobile phones...

wonderfulelectric — Sun, 26 Oct 2008 15:36:57 GMT

Oh Beosound 2. My first MP3 player. Anyone knows a good way to get rid of the scratches?

Re: B&O stops MP3 player and mobile phones...

Tom — Sun, 26 Oct 2008 12:18:13 GMT

Could it be that B&O will only stop selling the BS6, the Serene and the Serenata, the products co-produced with Samsung? This would make sense IMO, because none of the three is a good seller. BL2 has been there for a longer period and is not selling to bad. Can anyone confirm?

Re: B&O stops MP3 player and mobile phones...

Tomaz — Sun, 26 Oct 2008 08:05:46 GMT

They won't stop , I think it was only mentioned not to develop any new mp3 players. But the current mobile phones and mp3 player will be available as always...

Re: B&O stops MP3 player and mobile phones...

Dave — Sun, 26 Oct 2008 07:54:01 GMT

how can they stop selling the Beosound 2?! Silly

Re: B&O stops MP3 player and mobile phones...

Tom — Sat, 25 Oct 2008 20:17:29 GMT

I am sure that this is great news for the company. IMO it is the first step (back) in the right direction!

Re: B&O stops MP3 player and mobile phones...

Alex — Sat, 25 Oct 2008 14:02:40 GMT

They're about although not common. If you ask about a bit you should come across one relatively quickly. I've been thinking about trying to get hold of one myself simply because of how it sounds...

Re: B&O stops MP3 player and mobile phones...

gorissek — Sat, 25 Oct 2008 13:04:51 GMT

I was afraid this day would come. I've been putting off buying a BeoSound 2 for almost a year now, there was always something more important to get... But it seems this is the last chance for me to get it. Until I ask my dealer on monday, do any of you know if it's still possible to get a new one? I'm thinking it shouldn't be a problem since they've only announced it a few days ago, but I had to ask anyway.