General Forum

Re: Beosound 9000 & Beo4 Problem - Help Please

Bowmanconsult — Wed, 30 Dec 2009 14:51:23 GMT

Is the 'chip' you are referring to the SW 2.21 upgrade chip?

I installed this chip several days ago (yes, I followed all of the anti-static suggestions), but I don't see any improvement at all. It still won't operate with the plasma TV on.

Do I need to do anything special after installing the chip?

Any recommendations out there?

Re: Beosound 9000 & Beo4 Problem - Help Please

archie — Fri, 20 Mar 2009 13:29:59 GMT

hello

i had the same problem with pioneer plasma (near 40 cm from the bs 9000).

In the pioneer menu for the picture there are a "cinema mode" and when this mode is on, no problems with the beo 4..

May be you have this kind of mode on your plasma...

Re: Beosound 9000 & Beo4 Problem - Help Please

almancil — Fri, 20 Mar 2009 12:15:13 GMT

Yes mate you can run the 9000 into your local B&O store and they can put a new chip in it.

Re: Beosound 9000 & Beo4 Problem - Help Please

Bowmanconsult — Fri, 27 Feb 2009 11:41:23 GMT

I have exactly the same problem...I thought I was going nuts or had a bad remote, but it works perfectly when the plasma TV is off.

OK...is there any way out there to correct such a problem?

Thanks in advance

Re: Beosound 9000 & Beo4 Problem - Help Please

tournedos — Sun, 09 Nov 2008 09:07:09 GMT

Nyquist:

Wow!!! I just tried it with the Plasma ON & OFF and this is 100% right. It solved the problem. It never would have occurred to me and obviously I never caught on that whenever I was trying out the new Beo4 I had the TV on as well. How the heck does it block IR signal? Why does this not effect the TV's remote or DVD?

B&O remotes (ever since the Beolink 1000) use a 455 kHz infrared carrier frequency, while almost every other manufacturer uses carriers somewhere between 30-50 kHz. This was a very good idea in the old days regarding reliability and range, but unfortunately the plasma screens radiate something that disturb more the higher carrier frequencies.

Re: Beosound 9000 & Beo4 Problem - Help Please

Nyquist — Sun, 09 Nov 2008 00:22:01 GMT

Opman:
Do you have a plasma screen in the same room?
If you have and it's on, that blocks the ir signals from Beo4.
Opman

Wow!!! I just tried it with the Plasma ON & OFF and this is 100% right. It solved the problem. It never would have occurred to me and obviously I never caught on that whenever I was trying out the new Beo4 I had the TV on as well. How the heck does it block IR signal? Why does this not effect the TV's remote or DVD?

In either case, thanks Opman for the great advise and everyone else that had taken the time to respond with suggestions. I truly appreciate it.

Now I got to run and try out my new 'working' remote. :)

Re: Beosound 9000 & Beo4 Problem - Help Please

BMGHB — Fri, 19 Sep 2008 07:39:57 GMT

Nyquist:

Thanks for the advice JK.
I tried both options 1 and 2 but still no effect.

Did it blink when you gave it the options?

Re: Beosound 9000 & Beo4 Problem - Help Please

Opman — Fri, 19 Sep 2008 06:54:27 GMT

Do you have a plasma screen in the same room?

If you have and it's on, that blocks the ir signals from Beo4.

Opman

Re: Beosound 9000 & Beo4 Problem - Help Please

Nyquist — Tue, 09 Sep 2008 19:49:13 GMT

Daniel - Nope. I only have one Beo4 so that's the only one I've tried. But as I've noted above, I tried it with a BS9000 at the retailer's and it worked fine.

Christian - Thanks for the additional info. I did it again and this time made sure Link was Off. Unfortunately, it still failed to make a difference.

Re: Beosound 9000 & Beo4 Problem - Help Please

Christian — Tue, 09 Sep 2008 02:20:42 GMT

Forgot to say, that you can and should press the same sequence, so that the Beo 4 is out of link mode.

Re: Beosound 9000 & Beo4 Problem - Help Please

Daniel — Tue, 09 Sep 2008 01:57:07 GMT

Have you tried another remote?

Re: Beosound 9000 & Beo4 Problem - Help Please

Nyquist — Mon, 08 Sep 2008 21:28:39 GMT

Thanks Christian. Tried that too. Got it switched to link on but yet again to no avail. Oh well, thanks for trying. Maybe it is something more serious with the BS9000. Although I've never heard of the IR sensor to go on a piece of electronic equipment.

Re: Beosound 9000 & Beo4 Problem - Help Please

Christian — Mon, 08 Sep 2008 04:34:14 GMT

Maybe the Beo4 is in link mode.

Try:

Press STANDBY and LIST button at the same time

Press up/down until the display shows "CONFIG"

Press 2, 0, 0, 2 and then the display will show "LINK ON"

Then press EXIT

Re: Beosound 9000 & Beo4 Problem - Help Please

Nyquist — Sun, 07 Sep 2008 21:09:51 GMT

The BS9000 is connected to a pair of Pentas via powerlink 7-pin DIN cables. I actually had it connected through a minijack before I got the proper cables and it still wouldn't work. Thanks.

Re: Beosound 9000 & Beo4 Problem - Help Please

jk1002 — Sun, 07 Sep 2008 20:12:06 GMT

Do you have speakers connected The BS9000 will automatically switch to Option 0, no reception if you dont have any powerlink speakers connected.

If you dont for whatever reason, try pluggin in a pair of headphones - if that works just get a dummy 3.5 mm plug that fits into the socket. I did that on mine to make it talk to my BC2 through the AUX connections.

Cheers