https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/134598.aspxSat, 09 Aug 2008 11:57:26 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:134598koning0https://archivedforum.beoworld.org:443/forums/thread/134598.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=134598<p>I also had the same problems,the top panel&nbsp;has been&nbsp;replaced.</p><p>&nbsp;</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/134545.aspxSat, 09 Aug 2008 05:11:35 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:134545beoben0https://archivedforum.beoworld.org:443/forums/thread/134545.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=134545<p>i have the same problem since a few days. i will give my beosound 3 to my dealer...</p><p>&nbsp;</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133896.aspxWed, 06 Aug 2008 11:06:55 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133896cdj0https://archivedforum.beoworld.org:443/forums/thread/133896.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133896<p>Hi,</p><p>This is a problem that is known from the MKI. Top cover has to be changed.</p><p>Kr</p><p>cdj</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133771.aspxTue, 05 Aug 2008 15:12:27 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133771xegoon0https://archivedforum.beoworld.org:443/forums/thread/133771.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133771That&#39;s a problem of BS3 MKI, in high humudity &amp; electrostatic conditions areas. Here, in Canary Island, more of the 50% of top panels of the BS3 MKI have been replaced, included out of guarantee, because we considered that it was a product problem from the manufacture. If your dealer want to charge the work of the replacement, I think that you have to email Struer, telling them about...<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133766.aspxTue, 05 Aug 2008 14:38:43 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133766Peter0https://archivedforum.beoworld.org:443/forums/thread/133766.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133766I would email via the official site. They have always been very helpful to me. <br /><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133764.aspxTue, 05 Aug 2008 14:33:36 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133764harrykym0https://archivedforum.beoworld.org:443/forums/thread/133764.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133764<p>No infact i hardly use it - just the alarm feature and of course treat it like a baby when i do move it around.</p><p>is a phone call the best way of contact or an email/letter?</p><p>james</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133758.aspxTue, 05 Aug 2008 14:09:57 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133758Peter0https://archivedforum.beoworld.org:443/forums/thread/133758.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133758Not impressed - If you have not dropped it etc, email B&amp;O and complain. I would contact Struer rather than Winnersh. <br /><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/133755.aspxTue, 05 Aug 2008 14:04:51 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:133755harrykym0https://archivedforum.beoworld.org:443/forums/thread/133755.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=133755<p>i bought a beosound 3 2 years ago, last year the top panel stopped working. My local dealer fixed it by replaceing the panel.&nbsp;Its worked fine upto a few weeks ago&nbsp;but now&nbsp;the same problem as come back!!&nbsp;&nbsp;I&#39;ve taken to my&nbsp;B&amp;O&nbsp;dealer but&nbsp;they are saying that the warrenty as ran out and want to charge me for the fix!</p><p>As anyone else had this problem with the top panel? </p><p>Does anyone have advise about the warrenty issue?</p><p>many thanks</p><p>james</p><div style="clear:both;"></div>