General Forum

Re: BEOCOM 6000 intermittent caller display problem

Chico — Mon, 12 May 2008 08:03:28 GMT

Thanks...however I am in the UK not North America.

Re: BEOCOM 6000 intermittent caller display problem

Keith Saunders — Wed, 07 May 2008 14:48:39 GMT

Chico,

Your problem is certainly NOT interference with wireless networks as your B&O dealer had suggested.

The software in North American Beocom 6000's is quite different from European versions and the suggestion by Lagom may wellfix your problem.

Re: BEOCOM 6000 intermittent caller display problem

Lagom — Wed, 07 May 2008 11:04:36 GMT

I had an idea for a solution yesterday: turn off the distinctive ringing. (e.g. receiving a call from outside your area code.) Now the phone works perfectly, and I informed BOA about the solution.

The number and name are transmitted only during the duration of the ringing. Distinctive ringing has two short rings followed by one long ring, and disrupts the caller-ID transmission received by the cordless phone.

Re: BEOCOM 6000 intermittent caller display problem

Chico — Tue, 06 May 2008 02:08:42 GMT

Not using the old system at all....

Re: BEOCOM 6000 intermittent caller display problem

Lagom — Sun, 04 May 2008 19:23:15 GMT

I have the same problem. I sent my BeoCom 6000 off to an authorized service center, and worked with B&O North America for a solution. (I purchased the phone new in February 2000. It worked fine until last year.) B&O upgraded the software on the base station and handset, along with a fresh battery and new circuit board.

About 75% of the time, the caller-ID does not show up. It works every time on my legacy BeoCom 2500.

I also have noticed that if the phone number is present in the previous call log, it will not appear again in the last 24 called or received numbers. Any call from a cellular phone outside of my area code will not appear; however, all land-lines do. (The BeoCom 2500 shows all calls, even cellular and international.)

The caller-ID does not work during the time when the phone is ringing. If I check the call-ID several days later after accepting a call, sometimes it will show up in the caller-ID as new.

Take the BeoCom 6000 to a neighbor's house, and mine works flawlessly. Why?

I have considered buying the BeoCom 1 and trying it out.

Re: BEOCOM 6000 intermittent caller display problem

blacktony — Fri, 02 May 2008 05:26:00 GMT

Are using the old phone on this new system?

Re: BEOCOM 6000 intermittent caller display problem

Chico — Thu, 01 May 2008 02:00:18 GMT

Hi Blacktony thanks for your quick response. The whole setup is new - handset, base as well as the new black transmitter. The shop changed the transmitter however the problem stills exists. Also I have a B&O answerphone when that is plugged in by itself - the caller display works fine - 100 % of the time. As soon as I plug the new kit in then the problem starts again. Thanks

Re: BEOCOM 6000 intermittent caller display problem

blacktony — Wed, 30 Apr 2008 06:51:24 GMT

Hi, i need to check some things first.Have you got a new mrk2 6000 and a new beoline pstn and are you using the old 6000 on the new base or did you just buy the new handset only?.Blacktony.

Re: BEOCOM 6000 intermittent caller display problem

Jandyt — Tue, 29 Apr 2008 17:31:28 GMT

Hi Chico and welcome to Beoworld.
I can't help you on this one, but I'm sure someone will be along shortly to help.

Andy T.

BEOCOM 6000 intermittent caller display problem

Chico — Tue, 29 Apr 2008 13:27:00 GMT

Hello all particularly the techies here, I have just got the latest BEOCOM 6000 on the market after using a previous mark for about 10 years. Problem is the caller display is intermittent about 50% of all numbers coming through. I do not receive number witheld calls so that is not the issue. The B & O shop believe it is interference with wireless networks they even swapped the black base unit still no avail. Any thoughts anyone?

Thanks