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ARCHIVED FORUM -- April 2007 to March 2012
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This is the first Archived Forum which was active between 17th April 2007 and 1st March February 2012

 

Latest post 08-09-2011 3:21 AM by ASud. 8 replies.
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  • 08-05-2011 2:19 AM

    • ASud
    • Not Ranked
    • Joined on 11-01-2009
    • Posts 19
    • Bronze Member

    Help - Beosound5 not working

    Hi,

    I have Beosound 5 system - it has been working fine including applying the latest software update. However last night I noticed thatit would not switch off. So I had a power reset  but all I see on the head unit is the B&O sign with the red light flashing. I have tried to get sound but no luck. Also I have tried Beoconnect but cannot connect. I have done a power reset a few times but no chnage? Any suggestions?

    Thanks,

    Arvind

    Filed under:
  • 08-05-2011 6:55 AM In reply to

    Re: Help - Beosound5 not working

    Your beosound 5 has lost its handshake with the BM5

    Reboot the BM5 manually and see what happens

    B
  • 08-05-2011 9:54 AM In reply to

    • ASud
    • Not Ranked
    • Joined on 11-01-2009
    • Posts 19
    • Bronze Member

    Re: Help - Beosound5 not working

    Hi,

    I have reset the power to the Beomaster 5 (server ) a few times but still have the same problem - I assume this is same way of rebooting if not then how do I do this?

    Thanks,

    Arvind

  • 08-05-2011 2:15 PM In reply to

    • Vienna
    • Top 100 Contributor
    • Joined on 08-15-2008
    • make an educated guess
    • Posts 712
    • Bronze Member

    Re: Help - Beosound5 not working

     

    Disconnect the BM5 from mains for SEVERAL minutes

    - in the meantime check all connections between BM5 <> BS5 and the external conections as well
    - restore power, let the system boot and check if everything is OK

    - if not, reboot again and select "recovery" at the boot screen
    - and let the system recover (you'll lose your favorites/playlists and have to reconfig the system again)
    - after recovery trigger a manual SW-Update

    - if you don't get a boot screen - contact dealer / service

  • 08-05-2011 3:01 PM In reply to

    Re: Help - Beosound5 not working

    unplug everything en reboot the BS5/BM5. see what happens than

     

    (naturally don't unplug the mains..............)


  • 08-05-2011 3:18 PM In reply to

    • Vienna
    • Top 100 Contributor
    • Joined on 08-15-2008
    • make an educated guess
    • Posts 712
    • Bronze Member

    Re: Help - Beosound5 not working

    Carolpa:

    (naturally don't unplug the mains..............)

     

    NO!   UNPLUGGING THE MAINS (FOR SOME MINUTES) WILL ALLOW A "COLD" START!
      

  • 08-06-2011 3:14 AM In reply to

    Re: Help - Beosound5 not working

    Your right first unplug everything, then replug only the mains and restart


  • 08-06-2011 4:07 AM In reply to

    Re: Help - Beosound5 not working

    hello  for this problem reboot your beomaster 5 on this BS 5  display  it s write recovery before plug a clavier on  usb  on BM5   and choose recovery  with fleche   up down  and ok   choose language  and ok   the beomaster 5  works during few minutes  do not touch  him  the time depend  internet connection  .when bm 5 stop  .  Go to setting and  download  the new version of program  lets him  works  during  15 mn or  plus  depend internet connectionn?  do not affraid  your music collection  is always in the bm 5  lets bm 5 works    apologize  for my english   Pascal Reunion Island s  i do that  it s ok for me

  • 08-09-2011 3:21 AM In reply to

    • ASud
    • Not Ranked
    • Joined on 11-01-2009
    • Posts 19
    • Bronze Member

    Re: Help - Beosound5 not working

    Thanks for all suggestions tried the power reset and worked this time! Maybe I should wait a few minutes before reseting the power.

    Thanks again

    Arvind

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