Got a problem controlling sky with the Beo4 using the number pad it does not work, I can use the directional pad ie up and down and across etc but not the numbers. Odd really as it was working previously, have also tried another Beo4 but still the same so i'm thinking it something to do with the TV Avant with STC.

Do you have the infra red eye from the STB stuck to the infra red reciever of the Sky box?

If so unstick it and leave it danggling over front of sky box and try that. I only suggest this as mine will only work if there is a gap between STB and Sky box.

This is only a thought and may not work, but give it a try.

If the placement of the IR lead does not make a difference try these.

Reset the Pace box. 

A full Avant system reset. Off and powered off for 30mins.

Changing the STB to another and saving the configuration. Then returning to the STB menu and selecting the Pace box again. If this happens regularly the STB Controller may need a software update.

You could change the IR lead.

Beoaus.

In the Avant list of set top boxes have you found the one that matches your box?
If it's SKY plus and a Thompson box, then the Pace Sky+ seems to work fine.

Andy T.

Hard reset! Mine has done this before for no obvious reason!

You won't need to unplug it for the full 30 minutes, a minute or so is usually enough to fix it.