Hi, don't know if anyone can help, but my Beosound 9000 (2nd hand off eBay) seems to have trouble playing CD's.  Some discs will turn with a scraping sound, but others turn for a second and then stop.  Occasionally, the discs will turn slowly and the sound is distorted.

This is the same regardless of the orientation of the unit (ie. vertical or flat on the table).  I've looked at the two "key slots" on the back, but these don't seem to want to turn with the red plastic key supplied.

Am I missing something simple?  Are there some hidden transit screws that need to be undone for the mechanism to spin freely?  I checked the owner's manual, but didn't see anything regarding transit screws, however, my guess is that this seems likely!

Does anyone know if the 9000 has transit screws fitted and if so how many/where they are please?

Many thanks!

Have you put the orientation settings the correct way? this can sometimes give exactly those symptoms.

When I received my 2nd hand off ebay I had the same issue. Panicked at first, then adjusted the orientation settings.

 

If you cant get them to move, maybe try a screwdriver rather then the plastic key.

I hope it works out for you

 

cheers 

JK 

It's completely broken.  I'll take it off your hands for $500 though. 

Thanks Guys,

That's really helpful!  Will try adjusting with a screwdriver, as shown in Peter's diagram (plastic key doesn't seem strong enough to turn).

Hmmm, will let you know regarding your kind offer, Austin!

Cheers, Steve.

Just thought I'd let you all know, I've decided to upgrade my membership on beoworld.org, because everyone here is so helpful!

Only one thing I'm unsure of on the Beosound 9000 - the key slots on mine are not together at the top as shown in Peter's diagram, but one above the other in the middle of the backplate.  I assume the settings are still the same?

Thanks, Steve.

The good news is, now that you are a Silver member, you can download set-up manuals etc from Here.

Hi, I've just changed position of my system from upright to flat and I'm getting this exact problem, but only some of the positions.

It just looks like the tolerance is too small - probably 0.2mm at best for the positions that work OK.  If the disk has any kind of tiny, tiny warp in it it scrapes like buggery.

Cheers

Matt 

So did you change the orientation adjusters?

It needs to be done with the carriage parked in position 1