Hi Jostein
You will first need to clarify what functions are working when you use the front control panel. Try that as well as trying the remote.
Are you just attempting to use the radio? Have you got a decent aerial? Can you change the waveband? Have you selected FM? Press ADVANCE to tune in the next radio station. You should try to find a station and then STORE it.
Can you switch to AUX or TP1 and work with another source?
Can you hear any noise at all at the speakers? Are the speakers set up for speaker 1 or 2? Does the volume number scale respond to volume up and volume down? Have you tried the headphones socket? Is the MUTE switched on?
Please give us some more clues about what you the beomaster 5000 can and cannot do. Hope that helps.
Regards
Geoff