Believe me when I say that we've all had a laugh...but most of the issues are being fixed in software, and the 'final' update is supposedly in the field in DK as I type this, and will be wide-spread by the end of the week. As someone who survived the roll-out of both the BeoCom 6000 and BeoCom 1/US, let me just say that this might just be the quickest, easiest fix I've seen from Telecom. One can only hope. As for the 'cloudy' keypads...well that's another kettle of fish entirely.
We kid because we love.
Bang & Olufsen Tysons Galleria
McLean, VA USA