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Hello all,
I recently posted a thread regarding recurring problems over the past three
years with several Beosound 9000 units. After some discussion and much help
from various people on this forum (particularly Keith Saunders, many thanks
indeed Keith) it would appear that there is a software issue with Beosound
9000s produced from 2005 onwards (please see thread:
http://forum.beoworld.org/forums/t/23272.aspx) for details.
After much discussion with the UK
dealer and B&O in Denmark
I'm pleased to announce that I finally have a resolution. B&O accept that
the issue does indeed appear to be related to a software fault. They want my
unit to go back to Denmark
for a full examination. In the meantime I will take delivery of a loan unit
from the dealer until the software issue is resolved. Once B&O have done
this I will then be sent a brand new unit with updated software.
It has taken me three years to get to this point and only made possible with
all the help and advice received from the Beoworld forum. So many, many thanks
for everyone’s help and support - it is very much appreciated.
Best wishes,
Phil