The CD player in my Beocenter 9300 is not working.  The doors close, but I notice that they touch the top of the CD nearest the control panel when closing, as if the CD platform is sitting too high. Should this happen?  When I press "play" the word "stop" illuminates on the panel and the door opens.  It appears that the CD has been turning. Had it repaired by the local B&O repairer in 2004 - 1 new CD bc9300 w/pcb (8420217), 2 new Belts bc9000 (2732076) and the labour cost (2 hours).  The CD player worked for less than 6 months.  I have done nothing since, as we have a more recent player - and I thought I might be able to do something to fix it myself!!  It is not a matter of cleaning - I have done all that, with no positive result.  Was the right mechanism installed?  Why would it have failed so soon?  I know I should have gone back to the repairer, but you can appreciate I wasn't impressed.  Can  anyone tell me what I need - equipment - to rectify the situation?  Can any tech-minded person install - or does it have to be a B&O specialist (only one B&O repairer in this city).

I have edited the above, since original post, to provide more specific facts. 

Christine 

Where are you located?

Craig

In Adelaide, South Australia.  A little far from you! However, if you can tell me anything, I can go to the repairer, informed!

Christine 

The door will appear to touch the player as it opens and closes. The door is operating the clamper mechanism under the lid which you can't see.

Difficult to diagnose from your description but could be laser power supply problem. This is unusual since the cd player was replaced so recently.

I suggest that you return it to the dealer, tell him the story and see if you can do a deal on the repair. Smile at him!!!