I have a beosystem 1 with 4.7f ccdb.  I just purchased Directv and a Sony BluRay.  I would like to update the database to control these items.  My local dealer states that this can only be done at my home, by them, and that it will cost $280 (the same price as my BluRay).  This does not seem reasonable to me.  The software has had at least 4 revisions (the latest is 4.7j or higher) since this $5000 system integrator was purchased.  So, this means that the total cost is somewere north of $6k.  I just want something that controls my plasma with my Beo4.  Does anyone know if I can obtain the update and install it myself?  Any suggestions would be appreciated

The dealer is likely charging for labor. We usually offer complimentary software updates within the warranty period and then at an hourly rate subsequently. The cost you were quoted seems a bit on the high side, but it could also depend on your distance to the dealer.

I would bet that if you took your BeoSystem 1 in to the shop they would update it for free. Takes about 10 minutes.

The software tool, however, is only available to dealers or (looks left and right) friends of dealers.  

Trip,

Thanks for the reply.

I was being rather insistent with regard to bringing in my Beosystem for the update.  My local B&O store was being rather resistant to the idea.  They told me they needed a monitor and remote eye to connect to the system.  I offered to bring in my computer monitor and a remote eye.  They then balked and said they would get back to me.  I was hoping to bypass them altogether as my frustration with them is quite high and straight answers are scarce.  If only I were a friend of a dealer......

BTW.  What shop is yours?

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Beosystem 1, Beovision 4, Beovision MX 5000, Beocord VX 5000, Beosound 9000, Beolab Penta, Beolab 4500, Beolab 4000, Beolab 3500, Beolab 3000, Beo4, Beolink 7000, Beolink 5000, Beolink 1000, Beoport, 3 Beocom 6000's, Beocom 2400, Beocom 2000