[quote user="cooldude"] I always found edge lit lcd screen to .... light the edges more than the middle of the panel. The bigger the screen, the more it becomes noticable imo. However, never patchy like on the photos....something went wrong somewhere. I am sure the panels are checked and calibrated and leave the factory in good condition.

[quote user="Hardwriter"] Hi KMA. Good luck with your complaint but not sure how good your chance of getting a fix is. Web forums are full of Samsung LED clouding issues. Seems to be a basic design problem (characteristic?) of the lightguide rather than a manufacturing fault - most run fine, some cloud from the start. Some reports of replacement

[quote user="RWST"] I simply can't imagine you not getting your BV10 replaced. [/quote] Me neither... Let's wait and see what happens. Thanks for the feedback from your dealer!

A short follow-up: I dropped of a copy of the ECC / CA complaint to my dealer today, and had a very nice and enlightening talk with them. They were very confident that B&O needs to react on this, and do something about the defective panels. A courier is on its way to deliver another copy of the complaint to B&O, Struer. In the complaint, I extended

[quote user="RWST"] [quote user="KMA"] Interesting. I just had a chat with my dealer about the backlight issue, and according to them, currently B&O's position on the matter is that clouding is NOT a defect, but "something common to the EdgeLED panel type". As such, apparently B&O does not currently service

[quote user="koning"] jezus! [/quote] From your words to god'z ears :D But seriously, yes, unfortunately so.

[quote user="RWST"] It's astonishing that a LCD screen in a price range of a BV10 from B&O or from any brand from that matter, could be defected by backlighting defaults. Especially from a luxury/prestigious brand as B&O, one should expect a flawless product, manufactured with the highest precision and highest quality material

BeoVision 10, video black, normal evening viewing conditions: BeoVision 10, video black, near dark viewing conditions: A scene from Dare Devil, near dark viewing conditions: A scene from Dare Devil, normal evening viewing conditions: A total of 96 images were taken from the backlight defect, but I think you get the idea...

[quote user="RWST"] Hi KMA, Thank you for your entire feedback on this matter. I am more than interested in "your" case, as I am on the verge of getting the BV10-46". Regarding your dealer's reply, it's a rather unsatifactory answer to my opinion. I will check on this issue with both my dealers in Amsterdam and Zurich

Interesting. I just had a chat with my dealer about the backlight issue, and according to them, currently B&O's position on the matter is that clouding is NOT a defect, but "something common to the EdgeLED panel type". As such, apparently B&O does not currently service the panels that have poor backlight uniformity. In any case