I think we need to remember that this is an international forum and sometimes words can be misconstrued.

Had a quick look at the service manual which doesn't seem to mention this. To access the manual you need to be a silver member. However I would suggest talking to Frede Kristensssen at Classic Audio about this to see if it is possible . You can reach him at www.Beolab.dk . He knows more about the Beolab 5000 system than anyone else I know!

Further to a thread in the Beogram section, which piece of B&O do we think is the most unfriendly to take apart!? My money is on the Beocord 5000 Type 4705. A bit like a fireworks display with springs going everywhere!! The only thing my service department ever turned away!!

auric: The 8000 series turtables are tricky to repair. I think it is one of the most unfriendly pieces of B&O take apart. I would tend to agree that the 8000 is one of the trickiest Beograms. These are also quite expensive so I would never advise anyone to just open it up to see if they can fix one! However they do come apart reasonably easily if

Problem! The colours in mine are different!! Mine is a 4004 but mine are: Common ground - Pin 2 - the silver shield R live - red L Live - white Chassis earth - attached to Din plug casing - black. Mine also has a blue and a yellow which are the proto Datalink connections.

Give me a day or so - I'll have to pull mine apart to work out which is which!

The only product that has given me any problems when new recently has been a Serene which is made by Samsung. Much of my equipment is older and never gives problems except when they eventually need a service - and most of those are due to simple wear after many years of service. However all companies do have problem products and I would hope that B&O

There should be four wires - a common ground, R, L, and the chassis earth. The earth attaches to the earth on the amplifier and the common ground to the -ve of both RCA plugs and the live L and R obviously going to the plugs +ve terminal. The problem is the colours!! What do you have?

I would uninstall the software completely and then re-install.

Granted! Not sure we have a suitable emoticon though!