[quote user="Razlaw"]How true Trip. Never thought of that. I can always call or email my dealer and know who I am talking to, no computer voices or anonymous technicians. The more I read this thread the more I appreciate our B and O products. [/quote] Makes me think how ironic the name "Genius Bar" is. The real geniuses value their

Congrats on the new system Tim! Have you downloaded the App?

[quote user="bayerische"] [quote user="rednik"] Most of the customers who B&O are targeting have no idea, and no desire to ever understand the technicalities of their products. They want an elegant, well performing, and fully managed solution, which probably includes calling their dealer if the battery runs flat in their remote

[quote user="bayerische"] Condescending to say the least. Reminds me of most Rolex stores... Well, Rolex can afford this attitude, B&O by the look of things don't. [/quote] Why would anyone buy a Rolex when a timex keeps better time for less than $30? And don't tell me it's because of the better materials! WHO CARES?? And don't

I'm glad that this thread has finally broken through some sort of firewall of common sense. RussR, who used to participate much more frequently (and with whom I once shared a bench at a soup kitchen) made what I found to be the best analogy regarding the disconnect between enthusiast and customer. He gave a brief anecdote about a local Mercedes

Thanks for the two thoughtful posts gentlemen. I absolutely agree. I don't come around here nearly as often as I used to and find that the hive-mind of beoworld has departed so far from reality that it doesn't make sense to seriously participate. Fortunately I've never met a customer that's mentioned BeoWorld. Our press over the past

[quote user="Puncher"] It's not the fact that there are targeted at the wealthy that I object to, it's the implication that only they "get" the product or concept that I can't accept. While it is undoubtedly expensive it should also be desirable and aspirational - I don't see that in the BS/BM5 combo, whereas I do

[quote user="Puncher"] I was going to let it slide but seeing as Soundproof has picked up the point - Your continuing implication that only rich folk "get it" and that the brand isn't for "certain people" is at best patronising. If the store in which you are employed were based in the UK your biggest stock item would

[quote user="Rookie"] @ tripenglish i'll get back to you later ... giving some examples for what i mean ... right now i am short of time. [/quote] I look forward to it. As you may have read in my dialogue with BeoFab, I'm interested in genuinely competitive solutions to the BeoSound 5. It's by no means a perfect product, but to

[quote user="soundproof"]Trip, I saw your response to Rookie. He states he's a long time B&O customer and has a component list that must have made at least one dealer smile.. Yet you do not for a second hesitate to insult and denigrate him. Over at the "old" official site's forum, the longest thread dealt with dealer