The B&O Dealer Technicians uses the B&O "Service Tool" software generally to:- Get error information from a B&O product. Update the product software Where a Beovision has a PUC it can create and update from a library

It depends what you mean by "Diagnostic Software" and for what product(s) Other than dealer "Service Tool" software there is the "Configuration Guide" which is available on via the Beoworld Web Site

The first picture is as you suggest a Beolink Converter with the metal lid removed from the processor/software section. The second picture is a jug for the Beocom 6000 to make the connection for software updates. There is in fact two types of jig, one for the base and another for the handset itself which you can see HERE If you remove the battery from

The Dealers have been provided with a new version which is used for both the Beo5 & Beo6.

Olivier, I have had a look at your captured commands you generated with the IRtrans, unfortunately it appears that they were not captured 100% correctly. The defined carrier frequency at 39 Khz is certainly incorrect. I have tried to re-construct the commands and have made an XML file based what I believe to be correct for you to test. You can download

Steven, I have converted the Pronto codes into a fully functional XML file for DIRECT control with the hardkeys pre-assigned. As you said the digits are different and decode to a carrier frequency of 36 Khz using the Philips RC6 protocol. I have included them just in case this product uses mixed protocols which actually seems fairly unlikely. Also,

Dear Beoworld Members, I too, would like to take this opportunity to wishing you all a Happy and Relaxing Christmas and may the New Year bring you all Prosperity .

[quote user="olivierwillkomm"]One more question, do you know if the ON/OFF button (the one outside the touch screen) of the Beo5 can be customized with the config tool ? Infact, i would love to add the function to turn on or off my video projector also with this button[/quote] Olivier, The " Standby " button with the RED dot just

It will be Version 4.1

Whilst you could have a problem in your configuration file particularly if it includes third party products which use RAW, there is a generally known problem acknowledged by B&O with the firmware version associated with 3.87 which can drain the battery. There is a new release which is likely to be seen before the end of this year which hopefully