From experience, many dealers in the UK are unwilling to order spare parts, especially where the part number is unknown. Some will not order spare parts at all! You are very lucky to have an accomodating dealer.

Do you have any part numbers Karel?

Are you using a MAC or a PC?

ridax: Sorry, Graham, but you are wrong... I do (at least did) make a small "fix" that allowed you to control the Datalink Beograms directly from the remote. http://home.swipnet.se/ridax/beoir.htm At least I admitted to the possibility........

You need to go to this page http://www.beoworld.org/register.asp?action=regrade_view Good luck!

Makes perfect sense Jay, seems like the motor has a problem 'cos it should definitely go to the centre at standby. Can you move it both ways manually when the system is on standby? Suggest you contact Nobby who I'm sure will have a replacement motor at a reasonable price.

You must have the TV mounting plate in the wrong position! Put the TV in standby, disconnect and dismount the TV. Now remove the plate and re fix in the standby position which suits you. Remount the TV and all should be well. I am somewhat concerned by the fact that you have mounted a TV in what could be a steamy atmosphere. I would have thought that

Don't wind me up David! Isn't it nearly time for bed where you are?

joeyboygolf: I think your only solution is laser eye surgery! This comment was supposed to be light hearted! If you really want to get me started, try religion or politics!!!!!! Or maybe global warming

I would guess that the speakers work fine when plugged in to the Speakers 2 sockets? If the answer is yes then your problem is with the MUTE relay. Some people say that the contacts can be cleaned but I have found that the only permanent cure is to replace the relay. Alternative suggestion...... if you don't use the mute or the speakers 2 sockets