New menu comes when you get an updated Sky card. Can't find sound controls on mine either!

Had problem with sensors before as it is vertically hung so I am careful about keeping it clean. Just cleaned them again but nothing has changed. John

Could be. Just pressed button to open door - opened about half way, red light flashed three times and door shut again by itself. Not looking good. John

9000 (wall hung vertically) happily playing through an Avant in a link room. Suddenly stops playing. Go into other room and see 9000 has switched itself off with clamper still in position 2 - red light still on at position 2. Switch it back on and it lights up, says CD1 and immediately switches off again - still with clamper unmoved at position 2 red

Problem seems to be catching!! I "solved" the problem but do not really understand how - did it under the influence of red wine. As I recall there seem to be two phases. Firstly I pressed "sound" "0" "store" (I think) on the 3000. This brought all the buttons back into use but did not help with the remote. I then

Back at home. 3000 still not responding to remote even after taking advice above. Remote works fine with everything else. Buttons now working but I do not know why!! Happened after I reset the date. Any more bright ideas out there?

Am away at moment but will try when I get back. Not sure why it has suddenly stopped responding to the remote - and particularly why I cannot use the buttons - but I do have a Beo5 that seems to send random ir's around the house so not sure if that has something to do with it. Will let you know when I have tried.

My standalone 3000 has suddenly become unresponsive to the Beo 4 and also only works manually on the functions (cd, radio, load etc.) Cannot change volume and the sound button shows "Use TV". Thought that somehow the options might have changed but as it does not respond to the Beo 4 am not sure what to try next. The Beo 4 is working fine with

I have a Beosound 9000 hung vertically. When using my new Beo 5 remote on the Select Disc option the 9000 stopped playing its current disc but did not move to the selected one. After a few minutes the 9000 switched itself off and the cd clamper dropped to the bottom!! After a few seconds it started to climb in small movements back to the top position

Thanks for the tip. The dealer is a good guy and wants to do a good job - he is probably as frustrated as I am!! I will probably work with him to sort it out for a little while longer J