The stand used with most of these types of Beovision looked as below:-

May I suggest that you try it again as the AMG service recently has gone down a few times and it may be that when you tried it the server was really unavailable.

Beoaus, Let me see if I can add a little data to help your discussion and resolution of the problems raised. Firstly, there are/were two versions of Beolink Active. The early version without the Beolink PC socket were Type 1616 depending on country and the mark 2 version was Type number 163X The latest software version for the Type 1616 was 1.3 and

Sorry to hear you are having so many problems with Beoport. First I have to say that the new version (4.81) will only run correctly on Windows XP WITH Service Pack 2 installed. The fact it wants to re-install itself is because files have changed/are open by another user in the programs directory. Your two hightlighted problems are in fact the same issue

You are right, BeoCom 6000 (US) and BeoCom 1 (US) have different base connections, note the extra plastic around the pins as below:- This is exactly the same as the difference between a Mark I & Mark II Beocom 6000 in Europe. The points you raise for the Beocom 1 are exactly the same as those of the European Mark II except the software loaded in

Doc, There is no "Total Reset" as such, however when you download a new configuration or switch the unit off then on again reboots the processor.

Doc, Given that the STB template in the Configuration Tool has not been changed for 1.30, then I think we must assume that a fault has occured other than you re-creating your configuration with version 1.30 unless you have made a mistake using the Configuration Tool. I would suggest the quickest way to prove the point is get a loan of a Beo4 and if

Bazza, If you disconnect the phone line from the phone socket and then open the line on the handset, you should hear the engaged signal. If, when you open the line you do not hear either an engaged tone or a dial tone, then there is either a fault with the base possible caused by plugging the base cable into the wrong socket on the "T" connector

When you dragged the STB from the list to the socket of the Beovision display in the product selection section of the tool, did you move it to the correct socket ?

I have just checked the details of the Samsung H360R template and it was added on 15th December 2007 in a previous update. When version 1.30 was released, the same template version as previously available was supplied, therefore your problem does not relate to the template itself assuming it previously worked. Did you re-create you configuration from