Actually i do not have a BS2 myself. But doesn't the update function work together with iTunes? So that you have to use iTunes for FW Updates. There should be a button for this somwhere on the bottom left or right.

So, my last update so far: I just got my BS4 delivered. It works fine, CD makes no noise, Radio ok, and A.Mem finally works again. So the technician guy asked again to excuse him. So far this issue is solved, and my BS4 works fine. I hope now i won't have any problems with my unit in the next few years.

That must have been a great trip and experience! I've got to visit Struer too one day

Yes, we will see. At least i hope so.

jandyt: . Perhaps they could throw in a couple of freebies for your trouble.(Beo5 and Beosound 6 sounds ok) Yeah, i would definitely not say "No" to this

Yes, also what i think. Looks a little like they took a samsung mp3 and just put it into a metal box. And in general the form factor is very very usual and normal. Not really B&O like somehow

Looks nice so far! But the look is not everything, i really wonder how the tech specs will be, and also the menu design

Peter: I am very pleased for you! Thanks for the support of you all! I am now very positive that this issue is solved by tomorrow.

So, it seems like giving B&O a call is effective I got a call from the shop manager in the early afternoon. He asked me to excuse him, and he told me that such problems will never happen again, and that he will also talk to his staff about this. And he told me that my BS4 is now in repair and will be priority. So then, some 3 hours later i got a

soundproof: The definition of luxury is: no problems. That's exactly what i think or at least what i thought. And that was the reason why i bought B&O, because i wanted no more problems. But i am happy to see that B&O Switzerland is very friendly and that it seems like they will take care of this issue. So now it's just the dealer left