My dealer told me that Struer was informed about this issue. Seems that the dealer wasn't able to get a solution from B&O or he himself was incapable. I think my dealer was to embarrassed to tell me, so he preferred to offer me payback.

Hello Peter, I have a three room setup, but it didn't work out. I believe that most of us B&O users are esthetes, who want their Beo5 perfectly configured. Without the configuration software, I'll have to ask my dealer, whenever I want to change a channel icon. This is ridiculous. Besides that, B&O dealers (at least mine) seem to be

My dealer finally capitulated in programming the Beo5, after two weeks. He offered me refunding and I gave them back the Beo5. I'm wondering if B&O is expecting too much from their dealers. My dealer seemed overstrained with this product.

Dear all, since I bought my Beo 5 two months ago, my local dealer faces some major problems with the configuration. As an early adopter, the dealer had my understanding for his adaption to the software and this new product. After waiting almost two months, I handed my Beo 5 to my B&O dealer. Together we generated a list of features, like channels

I became skeptical about B&O and mobile phones after the Serene. Let's not forget that one of the biggest flaws of Serene was it's inability to synchronize with PC and Mac. I'm more enthusiastic with the Serenata now. However for that price I'm expecting some elegant synchronizing features (contacts and calendar), especially with

mor: I am puzzled by this big discussion on the software and its availability. Just by coincidence I walked into a dealer in Cologne and he offered to give me the software right away without being asked "if you want to safe some money for us doing all the configuration and feel like you can get it done yourself, I'll give you the software!"

Peter: There does seem to be a plethora of Beo5 threads at present. I was wondering whether we wanted a Beo5 problem thread where queries can be raised rather than trawling through all the initial threads. We could make this sticky for a while till people got the hang of things. Would this be a popular idea? Great idea Peter. I would love to stick with

Mr10Percent: Just as a punt, and I've mentioned this before, I would be surprised if the Beo5 is not hard-wired for 2-way communication sometime in the future. The plastic IR transparent screen back is way too big for just transmitting one-way. Just look at the Beo4 window. There has to be a reason for that. (Wider open area to better recieve signals

DoubleU: eduard: Okay, a qustion: I do not get the hang of the Light section. I mean how can I controle the LC-2. Beo-4 was: "Light, list, (number of the lc-2) and than go" Now...... I do not undrstand it, so please can someone explain it to me??? Thank's! First, make sure you have selected a zone, where the LC2 is located. There are 3

eduard: Okay, a qustion: I do not get the hang of the Light section. I mean how can I controle the LC-2. Beo-4 was: "Light, list, (number of the lc-2) and than go" Now...... I do not undrstand it, so please can someone explain it to me??? Thank's! You need a software update on your Beo5. I saw the LC 2 on the device list of the Beo5 configuration