Die geschilderten Probleme erstaunen mich nicht. Ich habe bis dato B&O in vier verschiedenen Laendern gekauft und mich immer sehr stark auf (sehr kompetente) Haendler sowie auf Beoworld verlassen... Wahrscheinlich die beste Strategie. Ich bin aber auch der Meinung, dass B&O die Kundenpflege insgesamt verbessern sollte. Nichts gegen "Scandinavian

49 yrs... still in range for B&O, started at age 25 with the self inflicted B&O passion

I would like to know from the UK CEO as how he is planning to improve CRM with ownerbase of BS5/BM5 (as we are asked to register our devices). So far very poor, no communication whatsoever. Suggestions: a) get feedback from owners regarding future update needs of BS5 (may help setting priorities) b) better advanced information on significant updates

Habe mit BS5 bis dato gute Erfahrungen gemacht. Es stellt sich bei allem halt immer wieder die Frage, wozu man ein System braucht. Ich will auf Knopfdruck der Fernbedienung Radio / MP3 Sammlung / Internetradio / TV etc bedienen, ob ich jetzt in Raum A oder B bin; und nicht immer dabei einen Computer aufstarten muessen. Da stellt das System schon eine

Like Trip English I also have a BS 3200 ... and like his system, it does no longer get a lot of airtime. BS5 is just stunning, use it 50 % for N.Radio and 50 % for N.Music. Although I am looking forward to have a bit more control from link room, I like MOTS very much, you hear a lot of songs at great quality you have not heard for a longtime. My audio

.... hope you get a more constructive response this time !

Seeyouthrough...so far I did not have the issue... however if I would have dust on mine, I would certainly challenge my dealer to do something about it and take it up with B&O. Dealers have a "beo care" link and relationship and should "defend" a strong & loyal customer to their business partner.

My BS5 dates from Feb 2009. - no dust - works well - would repurchase anytime Improvements required - BS 5 community management by B&O still missing (updates etc) - Beoplayer functionality / interface poor / would suggest B&O focuses on standard of industry, i.e. ITunes.

TripEnglish, any update on the upcoming features ? My rating after nearly 6 months of BS5-BM5 is similar... on top of that like with everything B&O, seamless integration...

studied the user guide... brilliant and finally bringing an end to the current cumbersome timer operations when operating with link rooms... "reserved mine as well" as I think Beotime is a well thought out tool. You can bet we will soon see copycats of this outstanding design